RETURNS, EXCHANGES, & REFUNDS

THANK YOU FOR SHOPPING WITH US AT MAMA SITA'S MIRACLE BUTTER CREAM! ONCE AN ORDER HAS SHIPPED, WE DO NOT ACCEPT RETURNS OR EXCHANGES. 

CANCELLING AN ORDER

ALTHOUGH WE DON'T ACCEPT RETURNS OR EXCHANGES, YOU MAY CANCEL AN ORDER BEFORE IT SHIPS FROM OUR FACILITY BEFORE IT IS PREPPED AND PACKED FOR SHIPPING. TO CANCEL AN ORDER, EMAIL YOUR NAME AND ORDER NUMBER TO MAMASITA@MIRACLEBUTTERCREAM.COM AND REQUEST TO CANCEL ORDER. ONCE WE RECEIVE THE EMAIL, WE WILL LET YOU KNOW THE STATUS OF THE ORDER AND WHETHER IT HAS BEEN PREPPED AND PACKAGED FOR SHIPPING. 

IF AN ITEM ARRIVES DAMAGED, SIMPLY EMAIL A PHOTO OF THE DAMAGED PRODUCT AND SEND IT TO MAMASITA@MIRACLEBUTTERCREAM.COM WITHIN 48 HOURS OF RECEIVING YOUR PACKAGE AND WE WILL KINDLY MAKE ARRANGEMENTS TO EXCHANGE THIS ITEM. 

THANK YOU